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Program Manager – Guide Dog Services WA, Perth, Western Australia

Job Title:

Program Manager – Guide Dog Services WA

Organisation Name:

Guide Dogs WA



Contact at organisation:

Anna Presser


$93,663 - $96,769

Job Type:


Phone Number:

08 9311 8202


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Western Australia



Postal Code:






Brief Job Description:

Program Manager – Guide Dog Services WA

Job Description:


We are searching for someone to lead the Guide Dog Services into the future. A future where the possibilities are limitless and the vision is clear. Are you passionate about leading a team that transforms lives?

The beautiful dogs in our program do so much more than help people who are vision impaired to navigate the world around them. They do more than settle and calm a child living with autism, or someone struggling with trauma or illness.

They give the gift of independence and confidence to their handlers. They bring joy and companionship, hope and opportunity, not only to the people whose lives they are changing, but also to their families. Check out Tegan and Louis's story here.

We are working to meet the growing local demand for not only Guide Dogs, but also Autism Assistance Dogs, Therapy Dogs, Dementia Dogs, Court Dogs, and PTSD (post-traumatic stress disorder) Dogs who we know, make life- changing differences to those in our local communities living with low vision, disability and illness. 

Our Premier has announced that a welcomed $5 million funding will be provided to Guide Dogs WA to be used specifically for establishing the Breeding Program and Cadetship Program to train staff right here in Western Australia. You can read the full announcement here. Join us in this exciting time as we make history together.

The Role

The Program Manager provides technical leadership, development and management across Guide Dog Services WA. Providing leadership and supervision to our Guide Dog Mobility Instructors, Guide Dog Trainers and support staff, key responsibilities of your role will include:

  • Providing technical expertise, advice, training, coaching and leadership of the Guide and Assistance Dog services teams.
  • In collaboration with other members of the Guide Dog Mobility and Puppy Raising team, monitor and support the intake, assessment and matching of dogs.
  • Evaluate the quality (i.e. adhering to International Guide Dog Federation - IGDF – standards and ADI standards) and responsiveness of Guide and Assistance Dog services ensuring their effectiveness and their relevance to the client population.
  • Provide professional recommendations regarding suitable career for dogs in the program to the Manager Guide Dogs Services WA/Tasmania
  • Lead and support direct reporting staff in accordance with their JDs and expected performance KPI’s.
  • Work strategically with the Manager - Guide Dog Services WA/Tasmania to investigate, grow and develop programs and services, securing future funding streams.

Salary range is between $93,663 - $96,769 per annum (exclusive of superannuation). We are open to negotiation for the right candidate. 

About Us

We have a long and proud history of providing services for people with disabilities, enabling them to do the things they love and live the life they want.  We have two key areas that we specialise in, services for people with no or low vision, and services for children across the whole broad spectrum of disabilities.  Today, we have over 160 staff and over 300 volunteers connecting, inspiring and supporting adults, children and families across Western Australia and Tasmania.  Our family of brands encompasses Guide Dogs WA/TAS, Kites Children’s Therapy, Perron Place and our vision only brand VisAbility.

Guide Dogs WA is the only Western Australian based provider of Guide Dog training services in the community. Guide Dogs WA provides life changing Guide Dogs, Autism Assistance Dogs and Therapy Dogs for a school, hospital or therapy setting. We have been supporting Western Australian's on their journey for 100 years.

What is Unique About You?

You believe that your role as a leader is pivotal in developing and maintaining a team and making a meaningful difference to the world. You are authentic, confident and decisive balanced with an empathetic and approachable demeanor. You have proven success in motivating people to achieve their goals.

If this sounds like you and you, then we want to hear from you!

To be considered you will need:

  • A relevant qualification in Vet Science, Vet Nursing or Allied Health (Occupational Therapy or Psychology highly regarded).
  • To be an Australian Resident or eligible to work in Australia.
  • Proven team management, coaching and mentoring skills.
  • A current valid driver’s license.

Not essential by highly desirable:

  • Up-to-date knowledge of Guide Dog Mobility theory and practices, and knowledge of community resources relevant to people with vision impairment.
  • A qualification in Guide Dog Mobility Training or Orientation and Mobility.

What's in it for You?

If you enjoy variety in your work, where no day is the same, then this is the role for you! Feel rewarded by purpose in your work as you help people living with disability and developmental delay to achieve independence and inclusion. Be challenged by the work you do in this dynamic and changing environment. We have a number of professionals in diverse roles with expertise in their field. Learn and expand your knowledge in this specialised area. You will also benefit from:

  • Generous Salary Packaging arrangements up to $15,800, calculate your potential income here - https://www.cbb.com.au/salary-packaging-calculator/ .
  • Company laptop and mobile phone provided.
  • Work within a friendly and supportive team who are passionate about what they do.
  • Flexible working arrangements.
  • Access to Training and Professional Development opportunities.
  • 3 additional days of paid leave as a gift to you over the Christmas / New Year period.
  • Free use of our onsite gym and discounts to fitness programs (find out more about our programs here - https://www.perronplace.org.au/whats-on/fitness-classes/
  • An Employee Assistance Program offering external counselling and support services to you and your family.
  • Free on-site parking and close to public transport (across the road from Victoria Park Train Station).
  • Subsidised annual flu shots.

How to Apply

Visit our careers portal below to find out more about this opportunity and to apply.


Please read the full job description before applying. To be considered you must submit your application via the link above.

Applications close 15 April 2021 or as soon as the right person applies!



Posting Date:

15/03/2021 updated

Closing Date:

When right person applies